This accessibility statement applies to the August web portal at augustapp.com, the August app for iOS, and the August app for Android. These products are provided by Augur Technologies Ltd, trading as August.
We want as many people as possible to be able to use August, whatever their abilities. August is built for self-managing residential landlords, and we know that an accessible product is one that more of our customers can rely on with confidence. Accessibility is something we treat as part of building a good product rather than an afterthought.
Using August
We have designed our products so that, as far as possible, they work well with the accessibility tools built into your device and browser. Depending on the product you are using, you should be able to change colours, contrast levels and fonts through your device or browser settings, magnify or zoom the screen without content overlapping or breaking, navigate the web portal using a keyboard alone, and move through most of the platform using a screen reader such as VoiceOver on iOS, TalkBack on Android, or NVDA, JAWS and VoiceOver on the web.
We have also worked to keep the language in August as clear and plain as we can, because straightforward wording helps everyone, particularly people with cognitive or learning differences.
If you need information from August in a different format, such as a more accessible document or a different file type, please contact us using the details below and we will consider your request and respond.
How accessible our products are
We aim to meet the Web Content Accessibility Guidelines version 2.2 to level AA, which is the standard recognised in the United Kingdom as the practical benchmark for accessible digital services. The August web portal has been developed to meet WCAG version 2.1 to level AA, which is also the standard HMRC requires for Making Tax Digital software, and we are working to confirm full conformance with the newer version 2.2 criteria and to bring our iOS and Android apps to the same standard.
The August web portal includes a range of features designed to support accessibility. There is a skip link so that keyboard and screen reader users can move straight to the main content without working through the navigation each time. All interactive elements have a visible keyboard focus indicator, so you can always see where you are on the page when navigating without a mouse. Dialogs and sheets manage focus correctly, use the appropriate dialog role, and are labelled so that assistive technology announces them properly. Form fields communicate validation errors to assistive technology, so that if something needs correcting, you are told what and where. Menus and selectors, such as the property and tenant selectors, expose their expanded and collapsed state to assistive technology, and tabbed sections and loading states are similarly announced. Links that open in a new tab include a hidden cue for screen reader users, and body text meets the minimum colour contrast ratio of 4.5 to 1.
Non-accessible content
Some content is not yet fully accessible, or has not yet been confirmed as accessible, as set out below.
Our iOS and Android apps have not yet been formally assessed against WCAG 2.2 AA. The features described above relate to the web portal, and we are working to bring the mobile apps to the same standard and to document their accessibility.
The web portal has been built to meet WCAG 2.1 AA. The 2.2 version of the guidelines adds further success criteria at level AA, including minimum target sizes for controls, support for dragging movements through an alternative, accessible authentication, and that keyboard focus is not hidden behind other content. We have not yet confirmed conformance with all of these newer criteria, so we describe the products as working towards full 2.2 AA rather than fully meeting it.
Documents that you upload to August, and certain documents that August generates, may not be fully accessible, as their accessibility depends in part on how the original file was created.
Feedback and contact information
We welcome your feedback on the accessibility of August. If you find any problems that are not listed on this page, or you think we are not meeting accessibility requirements, please tell us so that we can put things right.
You can contact us by email at [email protected]. Please describe the problem, tell us which product you were using, whether that was the web portal, the iOS app or the Android app, and let us know about any assistive technology you were using at the time, as this helps us reproduce and understand the issue.
We aim to respond to accessibility feedback within five working days.
Reporting accessibility problems and requesting reasonable adjustments
If you have a disability and you are finding it difficult to use August, you can ask us to make a reasonable adjustment. This might mean providing information in a different format, offering an alternative way to complete a task, or helping you directly while we work on a longer-term fix. Please get in touch using the contact details above and tell us what would help, and we will do what we reasonably can to support you.
Enforcement procedure
Augur Technologies Ltd has obligations under the Equality Act 2010 to make reasonable adjustments so that disabled people can use our services. The Equality and Human Rights Commission is responsible for enforcing the Equality Act 2010.
If you are not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service, which provides free, confidential advice to people in England, Scotland and Wales on discrimination and human rights issues. If you live in Northern Ireland, you can contact the Equality Commission for Northern Ireland.
Technical information about August's accessibility
Augur Technologies Ltd is committed to making its products accessible, in line with our duties under the Equality Act 2010.
The August web portal has been developed to meet the Web Content Accessibility Guidelines version 2.1 level AA. It is partially compliant with the Web Content Accessibility Guidelines version 2.2 level AA, due to the items described in the non-accessible content section above. Our iOS and Android apps have not yet been formally assessed against WCAG 2.2 AA.
What we are doing to improve accessibility
Accessibility is an ongoing commitment rather than a one-off task, because our products change as we add features and the guidelines themselves continue to develop. We are working to confirm full conformance of the web portal with WCAG 2.2 AA, to assess and improve the accessibility of our iOS and Android apps, and to test new features for accessibility as we build them. We review the issues raised through the feedback route above and use them to prioritise the changes that will help the most people.
Preparation of this statement
This statement was prepared on 18 June 2026.
It was last reviewed on 18 June 2026.
We will review this statement regularly and update it when our products change or when we identify or resolve accessibility issues.
