1. About this policy
This policy explains how Augur Technologies Limited, trading as August ("August", "we", "us"), uses cookies and similar technologies on our website at www.augustapp.com, our web app at web.augustapp.com, and our iOS and Android apps. It explains what these technologies are, why we use them, and how you can control them.
This policy should be read alongside our Privacy Policy, which explains how we use personal data more generally.
2. What cookies and similar technologies are
Cookies are small files placed on your device when you visit a website. They let the website remember things, such as that you are logged in or which choices you have made.
Similar technologies work in a comparable way. They include local storage in your browser, tracking pixels (tiny images that tell us when a page or email has been viewed) and software development kits (SDKs), which are pieces of code built into our mobile apps.
In this policy we use "cookies" to mean all of these.
First-party cookies are set by August. Third-party cookies are set by other companies, such as analytics providers, whose services we use.
3. Our approach: we ask first
We only use cookies that are strictly necessary to provide our website and services without asking you. We will not use any other cookies, such as analytics or advertising cookies, unless you agree to them. If you do not make a choice, or you reject them, we will not use them. You can change your mind at any time (see section 7).
4. The types of cookies we use
Necessary. These are essential for our website and services to work, for example to keep you logged in, keep your account secure, process payments and remember your cookie choices. They are always on and cannot be switched off. If you block them in your browser, parts of August will not work.
Preferences. These let us provide extra features, such as our support chat, and remember choices you make. We only use them if you agree.
Analytics. These help us understand how people use August, such as which pages are visited and where people get stuck, so that we can fix problems and improve our services. We only use them if you agree.
Marketing. These help us measure how well our advertising works, for example whether someone visited our website after seeing one of our adverts. We only use them if you agree.
5. Cookies on our website and web app
5.1 Necessary
August
Keeps you logged in to the web app, protects your account and remembers your settings. Web app only.
Framer
Hosts our website and remembers your cookie choices. Website only.
Cloudflare
Protects our website and web app from attacks and automated bots, including checks on our login and sign-up pages. Website and web app. Cloudflare cookie information.
Stripe
Processes card payments for subscriptions securely and helps prevent fraud. Used only when you go to pay. Stripe cookie policy.
Plaid
Used during the secure process of connecting a bank account or verifying your identity. Used only when you start that process. Web app only.
5.2 Preferences
Intercom
Runs our support chat so that you can message our team and see past conversations. Website and web app. Intercom cookie policy.
5.3 Analytics
Google Analytics
Measures visits to our website, such as how many people visit and which pages they view. It is loaded through Google Tag Manager, which itself does not set cookies. Website only. How Google uses cookies.
Microsoft Clarity
Records how people use our pages, such as clicks, scrolling and where people get stuck, so that we can fix problems. Passwords and payment details are masked. Website and web app. Microsoft Clarity cookie list.
Ahrefs
Measures visits to our website. Ahrefs web analytics does not set cookies or store IP addresses, but we only load it if you agree to analytics. Website only.
5.4 Marketing
Meta Pixel
Measures whether people visit our website after seeing our adverts on Facebook or Instagram. Website only. Meta cookie policy.
6. Our mobile apps
Our iOS and Android apps do not use browser cookies, but they include SDKs that work in a similar way. As on our website, we only use those that are not strictly necessary if you agree. We ask for your choice when you first open the app, and you can change it at any time in the app's settings.
6.1 Necessary
August
Keeps you logged in and your account secure.
Apple and Google
Deliver push notifications, such as rent and compliance reminders, if you allow notifications on your device, and process subscriptions bought through the App Store or Google Play.
Superwall
Shows subscription options and processes your choice of plan within the app.
Plaid
Used during the secure process of connecting a bank account, paying rent or verifying your identity.
6.2 Preferences
Intercom
Runs our in-app support chat.
6.3 Analytics
Amplitude
Measures how the app's features are used so that we can improve them.
Microsoft Clarity
Records how app screens are used, such as taps and where people get stuck, with sensitive fields masked.
Google Firebase
Collects crash reports and measures app performance on Android.
6.4 Marketing
AppsFlyer and Singular
Measure how people find and install our app, for example from an advert or an invite link. On iOS, these use your device's advertising identifier only if you allow tracking when Apple asks. On Android, you can reset your advertising ID or opt out of personalised ads in your device settings.
7. How to accept, reject or change your choices
On our website and web app. When you first visit, our cookie banner asks which types of cookies you are happy for us to use. You can accept all, reject all non-essential cookies, or choose by category. You can change your choice at any time by clicking "Cookie settings" at the bottom of any page on our website.
In your browser. You can also block or delete cookies through your browser settings. Blocking necessary cookies will stop parts of August from working. Your browser's help pages explain how: Chrome, Safari, Firefox and Edge.
In our mobile apps. Change your choices in the app's settings. You can also control tracking and advertising identifiers in your device's privacy settings.
If you withdraw your consent, we will stop using those cookies from then on. Withdrawing consent does not affect how cookies were used before.
8. Tracking in our emails
Some of our emails contain tracking pixels that tell us whether an email has been opened and which links were clicked. We use this to understand which emails are useful and to improve them. You can stop this by setting your email app not to load images automatically. Unsubscribing from marketing emails also stops tracking in those emails.
9. How long cookies last
Some cookies are deleted when you close your browser (session cookies). Others stay on your device for a set period, up to two years, or until you delete them (persistent cookies). Your cookie choices are remembered for up to 12 months, after which we will ask you again. The provider links in sections 5 and 6 give more detail about how long each provider's cookies last.
10. Changes to this policy
We will update this policy when we change the cookies or technologies we use. The version and effective date at the top show when it was last updated. If we start using a new type of non-essential cookie, we will ask for your consent before using it.
11. Contact us
If you have any questions about our use of cookies, email [email protected] or write to us at Augur Technologies Limited, 1 Mark Square, London, EC2A 4EG.
See all our terms and policies.
