Who we are

We are Augur Technologies Limited, doing business as August (‘Company’, ‘we’, ‘us’, or ‘our’), a company registered in the United Kingdom at August, WeWork, 1 Mark Square London EC2A 4EG. Our VAT number is GB426489369.We operate the website https://www.augustapp.com (the ‘Site’), the mobile application August App (the ‘App’), as well as any other related products and services that refer or link to these legal terms (the ‘Legal Terms’) (collectively, the ‘Services’).

August provides a platform connecting Landlords and Tenants enabling efficient communication, payments, problem reporting and document storage.

Payment services are provided by Plaid. We are an agent of Plaid who securely links your UK bank account. Augur Technologies Limited, doing business as August (FCA Reference number: 1016539) is an agent of Plaid Financial Ltd., an authorised payment institution regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (Firm Reference Number: 804718). Plaid provides you with regulated account information services through August as its agent.

We are registered with the UK’s data protection regulator (The Information Commissioner’s Office or “ICO”) as a Controller of personal data under number ZB687040. This privacy notice for Augur Technologies Limited (doing business as August) (‘we’, ‘us’, or ‘our’), describes how and why we might collect, store, use, and/or share (process’) your information when you use our services (‘Services”), such as when you: Visit our website at https://www.augustapp.com, or any website of ours that links to this privacy notice  Engage with us in other related ways, including any sales, marketing, or events   In this privacy notice we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@www.augustapp.com. 

 SUMMARY OF KEY POINTS 

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. 

What personal information do we process? 

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about the personal information you disclose to us.  

Do we process any collected personal information? 

We collect personal information that you voluntarily provide directly or otherwise give us express permission to use when you register/apply on the App or for any of the Services, ask for information about our Services, when you use our Services, when you voluntarily take part in testing or surveys, when you invest in August or when you contact or provide further information to us. 

Do we receive any information from third parties?
In short: We will collect transaction data from Open Banking connections you voluntarily make through our app. This is to ensure we can confirm rent payments.

“Transaction data” includes Open Banking transaction data: If you choose to link your August account to other bank accounts, we use an open banking account information service, provided by Plaid Financial Ltd. Plaid is an authorised payment institution regulated by the Financial Conduct Authority (firm reference number 804718) under the Payment Services Regulations 2017. Plaid will provide August with transaction data for accounts you give express permission to link to our service, to enable us to display confirmation of rent payment, and allow us to make carbon calculations. You can view Plaid’s privacy policy athttps://plaid.com/legal/#consumers  

How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information. In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.  

How do we keep your information safe?
We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.  

What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights  

How do you exercise your rights? 

The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request by applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the privacy notice in full.
TABLE OF CONTENTSWHAT INFORMATION DO WE COLLECT?HOW DO WE PROCESS YOUR INFORMATION?WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?HOW LONG DO WE KEEP YOUR INFORMATION?HOW DO WE KEEP YOUR INFORMATION SAFE?DO WE COLLECT INFORMATION FROM MINORS?WHAT ARE YOUR PRIVACY RIGHTS?CONTROLS FOR DO-NOT-TRACK FEATURESEARLY ACCESS WAITLISTDO WE MAKE UPDATES TO THIS NOTICE?HOW CAN YOU CONTACT US ABOUT THIS NOTICE?HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?  1. WHAT INFORMATION DO WE COLLECT? Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names

• Phone numbers

• Email addresses

• Rental property addresses

• Contact preferences  

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. 

Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:  

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’), and hardware settings).   

Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.   

Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information for specific purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent and we may decide to use your data where it’s closely related to one of the purposes below. We will always contact you to let you know in advance if we decide to process data for a new purpose that is unrelated to the below-listed purposes, or where we think you won’t expect us to process data for that new purpose. Including: To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.   

To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see ‘WHAT ARE YOUR PRIVACY RIGHTS?’ below.   

To deliver targeted advertising to you. We may process your information to develop and display personalised content and advertising tailored to your interests, location, and more.   To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.   To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.   

To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.   

To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.  

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. As such, we may rely on the following legal bases to process your personal information: Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent. Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to: 

• Send users information about special offers and discounts on our products and services 

• Develop and display personalised and relevant advertising content for our users 

• Analyse how our Services are used so we can improve them to engage and retain users 

• Support our marketing activities 

• Diagnose problems and/or prevent fraudulent activities 

• Understand how our users use our products and services so we can improve user experience 

  Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved. 

  Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person. In legal terms, we are generally the ‘data controller’ under European data protection laws of the personal information described in this privacy notice, since we determine the means and/or purposes of the data processing we perform.

  This privacy notice does not apply to the personal information we process as a ‘data processor’ on behalf of our customers. In those situations, the customer that we provide services to and with whom we have entered into a data processing agreement is the ‘data controller’ responsible for your personal information, and we merely process your information on their behalf in accordance with your instructions. If you want to know more about our customers’ privacy practices, you should read their privacy policies and direct any questions you have to them.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (third partis’) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organisation apart from us. They also commit to protect the data they hold on to on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows: 

• Ad Networks

• Affiliate Marketing Programs

• Data Analytics Services

• Website Hosting Service Providers

• Sales & Marketing Tools

• Social Networks

• Retargeting Platforms

• Performance Monitoring Tools

• Communication & Collaboration Tools

• Finance & Accounting Tools  

  We also may need to share your personal information in the following situations: Identity verification and anti-money laundering checks: Because of the nature of our Services, we may use Plaid to perform identity verification and anti-money laundering checks. We are an agent of Plaid who securely links your UK bank account. They are regulated by the FCA. Their privacy policy can be found here: https://plaid.com/legal/#consumers  Business Transfers. We may share or transfer your information in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.  

Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.  Verifying your email address and mobile number In order to verify your email address and mobile phone number, we will share your name, email address and mobile number with Twilio who will send you an email on which you have to verify your email address, and when required an SMS with a onetime passcode (OTP) which may be required to verify you for security purposes. Twilio’s privacy policy can be found at https://www.twilio.com/legal/privacy  

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? 

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. HOW LONG DO WE KEEP YOUR INFORMATION? 

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.  

7. HOW DO WE KEEP YOUR INFORMATION SAFE? 

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process.
However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.  

8. DO WE COLLECT INFORMATION FROM MINORS? 

In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at hello@www.augustapp.com.

9. WHAT ARE YOUR PRIVACY RIGHTS?

 In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.  

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain ircumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’ below.

We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.  

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’ below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying ‘STOP’ or ‘UNSUBSCRIBE’ to the SMS messages that we send, or by contacting us using the details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’ below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at hello@www.augustapp.com 

10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (DNT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.  

11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time.

The updated version will be indicated by an updated ‘Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at hello@www.augustapp.com or contact us by post at:
Augur Technologies Limited
WeWork
1 Marks Square
London
EC2A 4EG 

If you are a resident in the United Kingdom, we are the ‘data controller’ of your personal information. We are registered with the UK’s data protection regulator (The Information Commissioner’s Office or “ICO”) as a Controller of personal data under number ZB687040. You can contact them directly regarding our processing of your information or file a complaint via this website: https://ico.org.uk/  

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it.
To request to review, update, or delete your personal information, please fill out and submit a data subject access request or email hello@www.augustapp.com.