Bank Accounts & Payments

Bank Accounts & Payments

What happens if my payment is declined or fails to process?

What happens if my payment is declined or fails to process?

May 27, 2025

A stylized image shows a hand reaching out to grab floating dollar bills that appear to be drifting toward a computer keyboard, illustrating concepts of digital payment and finance.
A stylized image shows a hand reaching out to grab floating dollar bills that appear to be drifting toward a computer keyboard, illustrating concepts of digital payment and finance.
A stylized image shows a hand reaching out to grab floating dollar bills that appear to be drifting toward a computer keyboard, illustrating concepts of digital payment and finance.

You can always reach out to our Customer Support team in the app if you’re having a technical issue with setting up rent payments.

In the unlikely event you’re unable to process your rent payments through August, you can still pay by setting up a manual bank transfer directly through your bank instead.

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